Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book services, or contact us for support.

• Personal information (name, email, phone number)
• Profile information and preferences
• Payment and billing information
• Service history and reviews
• Communications with service providers

2. How We Use Your Information

• Provide and improve our services
• Process payments and transactions
• Communicate with you about your account and services
• Send you updates and promotional materials (with your consent)
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers to facilitate bookings
• With payment processors to handle transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• File a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser.

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or platform notifications.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels available on the platform.